Easy Refund and Return Policy
At mickomsmartstore, we want you to be completely satisfied with your purchase. If for any reason you’re not delighted, we offer a flexible return and refund policy.
7-Day Money-Back Guarantee
If you’re not happy with your purchase, you can return it within 7 days for a full refund. To ensure a smooth return process, please make sure:
• Your item is unused and in its original condition
• The item is in its original packaging
• You have a receipt or proof of purchase
Non-Returnable Items
Please note that certain items are exempt from returns, including:
• Perishable goods (food, flowers, newspapers, magazines)
• Intimate or sanitary goods
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Downloadable software products
• Certain health and personal care items
Partial Refunds
In some cases, partial refunds may be granted:
• For books with obvious signs of use
• For opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• For items not in their original condition, damaged, or missing parts (not due to our error)
• For items returned more than 30 days after delivery
Refund Process
Once we receive your returned item, we’ll:
• Send you an email notification
• Inspect the item
• Notify you of the refund approval or rejection
• Process your refund within a specified timeframe
Late or Missing Refunds
If you haven’t received your refund, please:
• Check your bank account
• Contact your credit card company
• Contact your bank
• Reach out to us at [mickomsmartstore@gmail.com]
Sale Items and Exchanges
Please note that:
• Sale items cannot be refunded
• We only replace items if they’re defective or damaged
Gift Returns
If you received an item as a gift:
• You’ll receive a gift credit for the value of your return
• A gift certificate will be mailed to you
Shipping Returns
To return your item:
• Mail it to our address
• Pay for shipping costs (non-refundable)
• Consider using trackable shipping or purchasing insurance
Need Help?
Contact us at mickomsmartstore@gmail.com for any questions or concerns about returns and refunds.
We’re committed to making your shopping experience with us easy and enjoyable. If you have any questions or concerns, please don’t hesitate to reach out.